No bait & switch. Ever.
What you see in the ad is what you play.
We’re tired of facepalming at games that look nothing like their ads, so we make games that match. Found a bug, have an idea, or want to tell us something? You’re in the right place.
The ad
The game
Squash a bug with us
Crashes, glitches, soft-locks, a level that just won’t load. The more detail you give, the faster we can fix it.
The Face Palm Pledge
Misleading ads are why we picked this name. We don’t make them.
Real footage, real game
Every ad is captured from a build you can download today. No mock-ups, no fake “concept” gameplay, no minigame that shows up once and never again.
The ad is the game
If an ad shows a mechanic, that mechanic is the core of the game. You won’t find it hidden behind 40 levels of something else.
Mismatch = bug
If you spot an ad that doesn’t match, we treat it like a crash. Either the ad comes down or the game gets the feature, and we tell you which.
Humans reply
Bug reports, ideas and comments go to the people who build the games, not a bot or an outsourced queue.
Seen one of our ads that doesn’t match the game? That’s on us.
Quick answers
How fast will I hear back?
We read everything within two business days. If your bug report needs more detail, or your ad-mismatch report leads to a change, we’ll email you directly.
I lost my progress or a purchase. What do I do?
File a bug report with severity “Crash / data loss”, your device and game version. Those jump to the front of the queue.
What counts as an ad that “doesn’t match”?
Any ad where the gameplay shown isn’t something you can actually play as a main part of the game. That includes fake fail states, mechanics that only appear in a bonus round, or graphics far better than the real thing.
Do you actually build player suggestions?
Yes. We review suggestions weekly, and the most-requested ideas get added to our roadmap. If yours ships, we’ll credit you in the patch notes (if you like).
What do you do with my email?
Only reply to your message. No newsletters, no marketing lists, no selling it to anyone.